Shipping & Returns
Once your order is entered, Laurel Cottage Designs works super hard to have your order packed to ship within three business days! Sometimes holidays, promotions, new product releases, or winter storms can cause unforeseen delays. Please know that we are trying our best to get your order out as soon as possible
We will send you an order confirmation when the order is placed and we also send a shipping confirmation email with tracking as soon as your order ships. Please check and double-check that your email is correct when you place your order. When it’s extremely cold outside it becomes extra important to track your package closely so your products don’t freeze sitting outside on your porch! Watch your spam folder as well; unfortunately, the confirmation emails sometimes land there.
Large furniture orders ship via private shippers and vary in ship time between 30-45 days. Shipping charges are based on your location and weight of package.
Return & Exchange Policy
Please watch your tracking closely and inspect your order when it arrives. Claims for damaged or missing items must be reported to firstname.lastname@example.org within 5 business days. All sales are final.